“Celergo’s edge is that its systems and local country partners keep track of such minute details — e.g., the countries that don’t deduct taxes (much of the Middle East) and the ones where time off is paid at a higher rate than your regular salary (France) — so its clients don’t have to” stated Michele Honomichl in a recent Fortune Magazine article (May 2013) http://money.cnn.com/2013/05/23/leadership/celergo.pr.fortune/index.html.
Celergo has managed payroll in over 150 countries for our clients with the support of our strong in country partnerships. We have multiple ICPs in many countries, providing our clients with the right partner to fit their needs. Celergo takes great pride in the stringent vetting and review process for all our partners. Celergo’s Partnership Management department oversees existing partnerships and identifies new In-Country Partnerships in preparation for our clients’ global expansions.
Celergo’s Partnership Program Managers have created a multi-point evaluation process for our ICP partners that include staff members from both Celergo and clients. As part of the evaluation protocol, adherence to service delivery metrics are carefully monitored and measured. Our Client Account Managers provide survey results after each payroll transaction to ensure the highest level of customer service.